Privacy policy
Last updated: 14 March 2026
Atelier Rosso Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and share information about you when you visit buybestproduct.com or buy from us. We are the data controller of your personal data and are registered with the Information Commissioner's Office (ICO) under registration number ZB498211.
1. Who we are
Atelier Rosso Ltd, a company registered in England and Wales (No. 11842736) with our registered office at 14 Redchurch Street, London E2 7DP, United Kingdom. Email: [email protected].
2. Information we collect
- Identity and contact data: name, email, phone number, billing and delivery addresses.
- Order data: items purchased, transaction value, delivery preferences.
- Payment data: card details are processed by our PCI DSS compliant payment provider; we never store full card numbers.
- Technical data: IP address, browser type, device, time zone and cookie preferences.
- Marketing data: your preferences for receiving our newsletter and offers.
3. How we use your data
We process personal data only where we have a lawful basis to do so:
- Contract: to take and deliver your order and provide aftercare.
- Legitimate interests: to keep the site secure, prevent fraud and improve our products.
- Legal obligation: to keep transaction records for HMRC and consumer-law purposes.
- Consent: to send you marketing emails (you can opt out at any time).
4. Sharing your data
We share data with trusted processors only as needed: our payment provider, delivery partners (Royal Mail, DPD, DHL for international), our customer support and email platforms, and our accountants. We never sell your personal data.
5. International transfers
Where data is transferred outside the UK, we rely on the UK International Data Transfer Agreement and the European Commission's Standard Contractual Clauses, supplemented by adequate technical safeguards.
6. How long we keep your data
Order records are kept for seven years to comply with UK accounting law. Marketing preferences are kept until you withdraw consent. Customer accounts are kept until you ask us to close them.
7. Your rights
Under the UK GDPR you have the right to access, correct, delete or restrict processing of your data, to object to processing and to data portability. To exercise any of these rights, write to [email protected]. You may also lodge a complaint with the ICO at ico.org.uk.
8. Cookies
We use strictly necessary cookies to operate the basket and your session, and (with your consent) analytics cookies to understand how the site is used. You can change your preferences at any time via the cookie banner.